PAD Properties LLC – San Antonio, TX

• Lead an 11-person cross-functional team across real estate development, property improvements & remodeling, and IT.
• Support up to 50 active projects per month across 74 locations, improving field operations through technology and process changes.
• Reduced operational expenses by 30% in 6 months through procurement optimization, contract consolidation, and vendor negotiation.
• Streamlined project workflows and implemented standardized processes, cutting delivery timelines by 65%.
• Designed internal tools and digital workflows that increased team productivity by 25% and improved project tracking and communication.
• Implemented integrated digital tools for scheduling, documentation, and collaboration; monitored KPIs to support continuous improvement and reporting.

SkinCareful – Texas (Remote/Online)

• Built and scaled a direct-to-consumer skincare brand with online and marketplace channels, owning IT, operations, and digital strategy end-to-end, including P&L responsibility.
• Increased revenue by 35% YoY through platform optimization, marketing automation, and conversion-focused UX improvements.
• Reduced inventory waste by 20% via SKU-level tracking, demand planning, and improved forecasting.
• Improved customer retention by 25% by refining user experience, support workflows, and post-purchase communication.
• Led supply chain, 3PL partnerships, and budgeting; cut cost of goods sold (COGS) by 15% through strategic sourcing and contract negotiations.
• Managed Shopify and related integrations, ensuring stable, secure, and scalable e-commerce operations.

Oak Hills – Houston & San Antonio, TX

• Directed tech-enabled programs for a private school system, coordinating ~20 rotating subjects across multiple locations and classes ranging from small groups to 30 students.
• Implemented technology to standardize scheduling, administration, and communication, improving program efficiency and consistency.
• Owned curriculum, staffing, budgeting, and vendor management while teaching foundational IT and programming skills.

Phillips & Son Consulting – Houston, TX

• Improved patient intake workflows for medical clients by 65% through process redesign and technology adoption.
• Developed tailored web presences and digital marketing strategies, increasing client inquiries by 32%.
• Set up onsite networks and computer systems, providing end-to-end small business IT support.

Tenagra Corporation – Houston, TX

• Led 12-person IT team delivering secure, scalable hosting and web services for enterprise clients including IBM, Harley-Davidson, and Shell.
• Implemented automated server recovery and improved security posture for internet-facing systems, reducing off-hours workload and incidents.

NASA (via SAIC & Indyne Inc.) – Houston, TX

• Administered and secured nine external web servers for NASA and partners, handling performance, hardening, patching, and monitoring.
• Developed a secure web server and certificate authority for NASA's tunnel server, improving secure access to internal resources.

NASA (via Barrios Technology) – Houston, TX

• Served as Flight Controller in NASA's Mission Control, administering Unix servers and supporting critical Space Station and Mission Control operations.
• Led an 8-person team developing Mission Control displays and tools, reducing task time by 65% and human error by 55%; earned NASA's "Going the Extra Mile" award.

Stephen F. Austin State University – Nacogdoches, TX